1. Introduction

RentFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information. By using our platform, you consent to the practices described in this policy, in compliance with the Information Technology Act, 2000 and the Information Technology Rules, 2011.

2. Information We Collect

• Personal Information: This includes your name, email address, phone number, and any other details you provide when creating an account or using our services.

• Property Information: If you are a landlord, we may collect details about your properties, including address and rental agreements.

• Payment Information: For paid services, we may collect payment details via third-party payment processors.

• Usage Data: We may collect non-personal data such as browser type, IP address, and usage patterns to improve our platform's functionality.

3. How We Use Your Information

We use your personal and non-personal information to:

• Provide and improve the services offered on the platform.

• Facilitate communication between landlords and tenants.

• Process payments for premium services.

• Comply with legal obligations under Indian law.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

5. Disclosure of Information

We may disclose your personal information:

• To third-party service providers (e.g., payment processors).

• To comply with legal obligations, including responding to lawful requests by government authorities.

6. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

7. Cookies

We use cookies and similar tracking technologies to track activity on our platform and improve user experience. You can control the use of cookies at the individual browser level.

8. Your Rights

As per Indian law, you have the right to:

• Access your personal information held by us.

• Request correction of any inaccuracies in your data.

• Request deletion of your personal information where appropriate.

9. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page, and continued use of the platform indicates your acceptance of the updated policy.

10. Grievance Officer

As per the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

• Name: Vibhor Pal

• Contact: +91 8006820389

• Email: vibhorpal4@gmail.com

• Address: Shivalik Ganga Vihar, Navodaya Nagar, Haridwar, Uttarakhand, India, 249403

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at vibhorpal4@gmail.com.